Your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange policy:
At Elegance Era, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases.
Returns
You may return any unused and unopened items within 30 days of receipt for a full refund. The item must be in its original condition and packaging.
Exchanges
If you wish to exchange an item, please contact our customer service team within 30 days of receipt. We will assist you in selecting a suitable replacement and guide you through the exchange process.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect. In such cases, we will cover the return shipping expenses.